Our Mission
To provide a full range of program support services to its customers in the areas of project and or account management and installation of inside & outside cable plant and communication services and solutions.
Vision
DNC strives to be a customer-driven organization that will earn us a service-delivery reputation that is second to none.
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Sales / David A. Pometto
Data Networks Cabling, Inc.
MD 410-729-7088
DC 202-787-3955
VA 703-722-6701
Fax 443-926-0290
Email: estimates@dnc-inc.com
Executive Summary
Mission
To provide a full range of program support services to its customers in the areas of project and or account management and installation of inside / outside cable plant and communication services and solutions.
Vision
DNC strives to be a customer-driven organization that will earn us a service-delivery reputation that is second to none.
Keys to success
The DNC guiding principles are an integral aspect of our strategy for the future and are key to successfully providing quality products and services as we strive for satisfied customers served by a committed workforce:
Customer Services
We are commited to business partnerships with our customers that will enable us to deliver quality products and excellent service and to meet their evolving program support needs.
Workforce Excellence
We are commited to developing a workforce composedof talented employees who have the proper tools, clear organisational vision, training and incentives to foster a commitment that gurantees outstanding products and service quality.
Cost Management
We are commited to ensuring the "price is right" by operating a "fee-for-service" business based on cost control, cost transparency, good governance, leading practices, economies of scale, and market driven prices.
Business Strategy and Innovation
We are commited to exploring new ideas and delivery methods through collaboration with our customers, ongoing continuous process improvement and reengineering.
Communication
We are commited to engaging ongoing dialouge customers, seeking honest feedback and constructive critism to enable us to improve our product and service quality and reduce costs.
Products and Services
Service Areas
DNC specializes in project management, installation, and support for communication services. DNC provides services nationally, specializing in the mid-Atlantic region.
Product and Service Enhancements
Consulting
The key for any successful business today is fast, efficient and reliable communications. Keeping up with today's rapidly evolving technology is a challenging task, and Data Networks Cabling can provide the expertise to help you make sound decisions when designing a network. We can show you how to integrate voice communications, data transport and video systems by recommending practical solutions that fit your unique requirements.
Design
Our expert staff has years of experience in all facets of inside and outside plant design and implementation for both private industry and government agencies. First, we complete a thorough needs analysis to determine your organization's current and future requirements. Then we design a robust and versatile infrastructure that can handle today's demanding applications, yet be flexible enough for tomorrow's enhancements. Data Networks Cabling can handle every detail, including the purchase and installation of computer hardware and software, so everything is up and running. When you're ready to do business, so is your system!
Installation
At Data Networks Cabling, our experienced technicians strictly adhere to TIA, EIA and NEC codebook standards. Our installers are trained in the latest techniques, using state-of-the art tools and test instruments. That means they will meet your schedule without cutting corners. Our top-quality products and workmanship ensure that you'll have a durable, problem-free infrastructure designed to last a lifetime. Data Networks Cabling and the manufacturers, warranty all products, parts and labor.
Maintenance & Repairs
No matter who installed your system, Data Networks Cabling is available to check connections, make changes and install upgrades. We can also help when you're ready to expand at your current location or connect satellite offices to your corporate headquarters. If you need repairs on your existing infrastructure we respond on demand 24 hours a day 7 days a week. We guarantee we will fix any problem and overcome all obstacles.
Training
Data Networks Cabling can provide training to get your employees up to speed on your new phone system. We offer group classes or one-on-one instruction for office managers and receptionists.Data Networks Cabling can provide training to get your employees up to speed on your new phone system. We offer group classes or one-on-one instruction for office managers and receptionists.
DNC has a staff of trained and certified professionals for the following, but not limited to the installation and repair of:
Data Networks Cabling can provide training to get your employees up to speed on your new phone system. We offer group classes or one-on-one instruction for office managers and receptionists.Data Networks Cabling can provide training to get your employees up to speed on your new phone system. We offer group classes or one-on-one instruction for office managers and receptionists.
- Inside and outside plant
- Copper installation and repair – Certification and printed results
- Single mode, Multi mode, Ribbon Fiber
- Termination
- Splicing
- Termination
- Splicing
- Single mode, Multi mode, Ribbon Fiber
- Fiber installation and repair – Certification and printed results
- Copper installation and repair – Certification and printed results
- TrixBox™ - IP PBX
- 3CX® - IP PBX
- Nortel CS1000
- Norstar
- Business Communication Manager
- Cisco, Nortel, and Adtran networking equipment
- Wi-Fi wireless Networks
- LAN/WAN networks design, installation, and maintenance
- Telecom Expense Management (TEM) solutions
- Alarm system installation and monitoring
- Security access
- Video surveillance and storage
- Telecom Brokering – Relationships with over 60 communications providers nationwide
- T1/DS1 through OC192
- PRI
- POTS
- MPLS/PIP
- Long Distance
- Cable
- DSL
- VoIP
- Cell Phone Services
- VOice and Web Conferencing
- Web Hosting And Internet Access
Market Analysis Summary
MarketSegmentation Strategy
It is the goal of DNC to offer the most attractive products and services at the best value for all customers. Allowing customers and clients to concentrate on their core mission without the need to worry about their communication projects is the goal of every project and task DNC works. Confidence DNC will perform and complete the scope work on time and within budget is part of our core value.
Strengths and Weaknesses
In order to become the transparent company demanded in the communications marketplace, DNC must be fully aware of our reputation and position among our current and our potential customers. To accomplish this, DNC must understand the areas where we excel and those areas we face challenges to become better and more efficient.
DNC’s greatest asset is our employees. Most of our employee’s possess certifications of expertise. They provide our customers high-quality services in our business field and have specialized knowledge of their business practices.
Strategy Summary
Customer Service
Improve customer relationships by understanding and addressing theirs concerns, expectations and needs – One way Data Networks Cabling will be able to provide consistent, exemplary service to our customers is to have an intimate knowledge of their expectations. DNC plans to accomplish this by forming partnerships with our customers and consistently requesting feedback, both positive and negative. By fostering relationships, we can collaborate with our customers to gain a better understanding of their needs and use this information to enhance our products and services offered. This includes understanding the customers demand, history, uniqueness, and challenges.
Communication
ICommunication is an integral aspect of a successful business. It is essential to have effective communication strategies, tools, and channels both internally and within the company and externally with our customers. Communication should not exist one-way, but rather an open dialog between parties. DNC is constantly working to develop communication plans with messages and vehicles that are appropriate to our audience.
Pricing Strategy
Data Networks Cabling constantly strives to ensure the price paid is the right price. This means prices are set within the current market and are aggressively monitored and controlled to provide the best value for our customers.
Expansion Strategy
IDNC expansion strategy is rather simple. We simply ask four questions to determine our current market position:
- Where do we excel?
- Where do others excel?
- What is the benefit to our customers
- Does it make good business sense?
Management Summary
Change management
Change exists in every organization and can be seen in many forms. Regardless of size, change can be a difficult process to manage, and just like most companies, DNC must monitor and make changes accordingly. The DNC leadership realizes it must approach change as a constant, ongoing activity rather than just an odd ad hoc event or a requirement for special projects.
Regardless of any challenges the marketplace or projects may present, DNC is up to the task of managing and working through these situations to ensure the customers’ needs is always at the forefront.
